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FAQ-Frequently Asked Questions

What is your average shipping timeline for most non-custom online purchases? 3-5 days normally if the piece is in stock.  Diamond engagement rings take between 14 and 21 business days, depending on the complexity of the piece and the availability of the center diamond.

How long do custom pieces typically take from design to delivery? 3-4 weeks depending on the project.

What if I have a question about my Afterpay account?  Customer Service: 855-289-6014. Monday to Saturday: 07:00-19:00 central time. Afterpay help page:

What is your return/exchange policy? ANGELUCCI JEWELRY DOES NOT ACCEPT RETURNS. NO RETURNS. EXCHANGE ONLY WITHIN 7 DAYS OF PURCHASE.  REGULAR DAYS NOT BUSINESS DAYS. Merchandise will be inspected and if, upon receiving them, they are damaged or altered, exchanges  are null and void.

How long do repairs and ring sizing take? Approximately 2-3  weeks from take-in to delivery.

What if I have a question about my Klarna account?   Customer Service:  844-KLARNA1 or 844-552-7621. Klarna support site:

What does it take to repurpose my jewelry? 

  1. Bring in your old jewelry for assessment 
  2. Design with Pasquale your new pieces
  3. Pay for labor and/or new materials and
  4. Expect delivery for new pieces 3-4 weeks later.
  5. Enjoy a completely transformed piece and love it!