Frequently Asked Questions
Questions? Call/Text: 949-302-0155 | email: firstname.lastname@example.org | LiveChat
3-5 days normally if the piece is in stock. Diamond engagement rings take between 10 and 21 business days, depending on the complexity of the piece and the availability of the center diamond.
Customer Service: 855-289-6014. Monday to Saturday: 07:00-19:00 central time. Afterpay help page: https://bit.ly/3jxxvI5
30 day returns and exchanges. Merchandise will be inspected and if, upon receiving them, they are damaged or altered, exchanges and returns are null and void.
Approximately 2-3 weeks from take-in to delivery.
Customer Service: 844-KLARNA1 or 844-552-7621. Klarna support site: https://bit.ly/2EjeLfd
2-4 weeks depending on the project.
- Bring in your old jewelry for assessment
- Design with Pasquale your new pieces
- Pay for labor and/or new materials and
- Expect delivery for new pieces 3-4 weeks later.
- Enjoy a completely transformed piece and love it!